Terms and Conditions
By using WebInteractiveDesigns , and signing up as a Client, you agree to be legally bound by these Terms and Conditions, including those terms and conditions incorporated by reference. Please read these terms carefully. If you do not accept these Terms and Conditions stated here without modification, you may not use the 'Web ID' services. 'Web ID' may revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to review the Terms and Conditions, because they are binding on you. In these Terms and Conditions, 'Web ID', the 'Web ID' service, all services related to it, and all text, images, photographs, user interface, "look" and "feel", data and other content included in it from time to time (including, without limitation, the selection, coordination and arrangement of such content) are referred to as the "Web Site" or "Service".
Service Generally
'Web ID' and the Customer hereby agree to the following terms and conditions with respect to the provisions by 'Web ID' to the Customer of services which are identified and/or described in the service agreement attached to these terms and conditions.
The Customer will be provided with the Service according to the Packages chosen by the Customer as detailed on the 'Web ID' website. Customer's Designs will be created iteratively through a Design process that ultimately resulting in a final Design conforming to Customer's Creative Briefing and Feedbacks.
Creative Briefing and Designs: The Customer is solely responsible for preparing and sending detailed answers to our logo's specification briefing ("through the Order Form"). 'Web ID' is under no obligation to review a Creative Briefing for further Feedbacks for any purpose, including accuracy, completeness of information, quality or clarity. 'Web ID' may decide, in its sole discretion, to deny a Creative or Revision Briefing or Feedback.
When 'Web ID' provides a set of Designs to the Customer, the Customer shall review and respond.
If the Customer fails to promptly inform 'Web ID' that the provided Designs are not reasonably responsive to the provided Feedback, the Customer will be deemed to have accepted the Designs. If the Customer notifies 'Web ID' that the Customer considers a Design as not reasonably responsive to the Feedback, the Customer shall provide information regarding amendments or modification to be made to the initial Designs. After providing his feedback, the Customer will be provided a subsequent Response that conforms with the additional criteria requested by the Customer.
Revision stages: Revisions generally consist of 2-6 additional compositions that incorporate changes requested by the Customer in the Revision Brief. The purpose of the revision process is to create Responses that move forward in a specific direction as determined by the Customer. The Client may request significant changes in the 1st and 2nd revision, and the Responses might be quite different in nature from the original version chosen. By the 3rd revision request, Customer's requests shall be modifications of the then current version only. The purpose of each revision stage is to create designs that move forward in a specific direction from a single design composition as chosen by the Customer. Revision requests that depart from the current composition will be honored and completed in the same timely manner, however; 'Web ID' reserves the right to charge a reasonable amount for each such Revision. No revision work, which requires payment, will be started without authorization from the Customer.
Customer orders
Payment: The Customer ordering for any of the available services must pay for the Service in advance, by any of the payment methods provided by 'Web ID'. The Customers will be charged for the Package(s) selected. 'Web ID' will email the Customer a receipt for the transactions in which the Customer is involved and provide the Customer with all the information necessary to start the design process.
Refunds: If the Customer is not satisfied with the Initial Basic Concepts provided by 'Web ID', the Client may request a refund by completing the Refund Request form which will be provided to the Customer upon request. Upon timely receipt of the completed form, 'Web ID' will refund the total payment made by the Customer.
Acceptance of such refund shall constitute the Customer's sole and exclusive remedy with respect to such Basic concepts. Should the Customer receive such refund, Customer acknowledges that it will have no right (express or implied) to use any Basic concepts or other work product, content, or media, nor any ownership interest in or to the same.
When the refund policy will not take effect:
- If you have already confirmed or approved the acceptance of a design, we cannot provide a refund. Your approval represents an acceptance of the final project and serves as an implicit statement of satisfaction.
- If you have failed to communicate with us for more than thirty days, any refunds will be at the discretion of 'Web ID' management.
- If the company for whom the design was performed should close, change its name, or undergo other alterations rendering a design ill fitting, we cannot issue a refund.
- If you purchased a "Special Offer" that does not constitute one of our standard packages as advertised.
- Once you have taken final delivery.
Project duration: The Customer agrees to provide timely responses to 'Web ID' after receiving status notifications from 'Web ID'. The Customer shall have 15 days to respond to each set of designs sent to the Customer for review. If after 15 days the Customer has failed to respond, 'Web ID' will assume the Project complete and the Project shall be deemed to be complete. At such time, 'Web ID' will have no further obligation to the Customer, and the Customer shall pay 'Web ID' all fees and expenses associated with work performed by 'Web ID'. In rare cases, if the customer feels that it may take him more than 15 days to respond then he is requested to inform 'Web ID' accordingly, so that 'Web ID' keeps the project in active state.
Rights of WebInteractiveDesigns.com: The Customer grants 'WebID' a royalty-free, perpetual, irrevocable, sublicenseable, exclusive, worldwide right (including any moral rights) and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, communicate to the public, perform and display (in whole or in part), and/or incorporate in other works, in any form, media, or technology now known or later developed, the designs provided by 'WebID', for the full term of any intellectual property rights that may exist in such designs to the extent necessary to provide the Customer with the Service and the designs.
Rights of the Customer: Subject to the Customer's compliance with the terms and conditions of this Agreement, the Customer shall own the final design provided to the Customer by 'WebID' hereunder. The Customer shall not, however, own any materials, media or other content generated during any revision cycles leading up to the final design, with such right, title and interest expressly reserved to 'WebID'. The customer acknowledges and hereby grants to 'WebID' the right to use Creative and Revision Briefs, as well as individual designs provided to the Customer, for internal and filing purposes, and in order to display and promote the 'WebID' Service. The Customer acknowledges that his rights under this Agreement shall be limited solely to the final design chosen by him and that no trade or service marks in or to such final design is being conveyed under this Agreement. The Customer acknowledges that 'WebID' shall have no obligation or duty to perform trade or service mark searches or inquiries, or the like, in order validate the propriety or legality of the provided compositions.
Until final design is approved as per standard contract with 'WebID', all logos, artwork, concepts and designs remain the copyright and exclusive property of 'WebID'. This material may not be reproduced in any other way without the prior written consent of 'Web ID'. 'WebID' reserves the right to utilize and/or reproduce any image, logo or illustration created by 'Web ID', in advertising, electronic or traditional reproduction, with the addition of any copyright and/or trademark notice that may be requested by the owner of the work. By placing an order to 'WebID', you agree and consent to these terms and conditions.
Ownership (copyright and title) of the final artwork become the property of the Customer, having unlimited, indefinite, and royalty-free use of the image upon payment of all fees. 'WebID' retains rights to display the artwork in its portfolio and advertising materials. 'WebID' retains the Copyright to all concepts, comprehensives, or other preliminary materials, which are not selected by the Customer or are not included into the final delivery.
'Web ID' expects the Customer to perform researching on their company name to be sure the name is not already in use and securing a copyright, trademark or service mark to protect the Customer's legal rights to any name or image. 'WebID' is not and will not be held responsible for any legal action that may result from improper due diligence on the availability of a company name or image. 'WebID' is not responsible for researching nor infringing any trademark violations that may or may not arise in our dealings with the Customer and his/her agents. All trademark matters are the full responsibilityof the customer.
Termination
'Web ID' reserves the right, in its sole discretion, to terminate the Service, at any time, with or without notice. In the event of such termination, 'Web ID' will work with the Customer to determine the amount of any refund (if any) to be paid to the Customer as a result of such termination. Should the Customer's use of the Service result from the Customer's material breach of the terms and conditions of this Agreement, or any other agreement to which WebInteractiveDesigns.com and the Customer are a party, the Customer shall not be entitled to any refund, unless otherwise mutually agreed upon by the parties.
For further information on any of our terms and conditions please contact us at info@WebInteractiveDesigns.com.
